Help Center

If you have forgotten your login, click Forgot Password on the login page here and we will send a password reset link to your email inbox.

You can then reset your password by clicking the link in the email!

Log into your account through the site login page here.

Reset your password and/or ensure you are using the correct email address (the one used to create your account). 

You can find the products you purchased in your library. Access it here: My Products

Please contact the Low Glycemic Diet Support Team using the form below for assistance with pausing your subscription.

You can cancel your membership in your Account Settings here. If you run into any issues, please contact us for support.

When a subscription payment has failed, the offer you have purchased will automatically be revoked and you will lose access to your Product(s). Once your payment is successful, you'll automatically regain access.

You can update your account information including email preferences, contact information, billing information, and password by following the steps below:

1. Log into your Account here
2. Then click on your Avatar in the top right corner of the page
3. Select Settings from the dropdown
4. From there, you can edit your Contact Information, Profile Settings, Social Profile and/or Password

• After logging in here, click on the Customer Avatar in the top right corner of the page.
• Then, select Settings from the dropdown.
• Click Billing Info in the top right corner of the page.
• Click Update next to the currently listed credit card.
• Complete the prompt to enter the updated card information.
• Then, click Update Card to apply and keep the changes.

To update the credit card you have on file, you log into your account.

To see how much you are being billed, start by logging into your account here.

• After logging in, click on the Customer Avatar in the top right corner of the page.
• Then, select Settings from the dropdown.
• Next, select the Purchase History tab.

To see your purchase history, start by logging into your account here.

• After logging in, click on the Customer Avatar in the top right corner of the page.
• Then, select Settings from the dropdown.
• Next, select the Purchase History tab.